1. How do the Kabex employees act during order negotiation?
2. How are you satisfied with meeting your requirements on the part of Kabelovna Kabex?
very good good wrong
delivery date
product price
packing method
order transport
quality of delivered products
 
3. Have you been obliged to lodge a complaint?
           
 
very good good wrong
timeliness of complaint processing
company access to complaints
4. Are you satisfied with information about products?
yes no Reason
Catalogue
Individually reported information
Technical specifications
Internet
Presentations at exhibitions
5. Do you consider the accompanying documentation to delivered goods as being sufficient in terms of content and quantity?
yes no Reason
Certificate of test
Declaration of Conformity
Delivery note
Invoice
6. Your overall evaluation of Kabelovna Kabex (subjective) in comparison with other companies producing cables
 
 
Date: 19.5.2012
 
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